�h�6�>҅,�m�2�J��|@����Ȗ�&�"t���=^Q"�! The Communications and Stakeholder Engagement Strategy 2019 –2021 sets out HIQA’s communications objectives for the next three years. 3. )��&��pQ���bpE�9�G This ?��u�}GꝌ| �)q�V�����AO������-(#���P��3���V�!�K���p/��{-K"�S7q�BF|r���t��c`��,zK*iѐ0QH4���Ә=�ߌ�ǂ���! Search. �W,*��V�Z�Q������Ar�:I9ɍ����V~h d=3�kd�p�(�I������X&����'?s]������q_b��#��7vL�~&f NWAS Communication and Engagement Strategy 2019 - 2020 Page: 7 of 35 Author: Julie Treharne Head of Communications and Engagement Version: V 0.1 Date of Approval: 1.4.19 Status: Final Date of Issue: 1.4.19 Date of review: 31.3.20 – extended until 31.7.20 communications and community and stakeholder engagement. The stakeholder engagement matrix is a technique introduced in PMI’s Project Management Body of Knowledge as part of several processes. The table below provides an indication of how relationships and ... Each sub strategy and activity plan will include specific key messages to be used in conjunction with these overarching points. These processes are: plan communications management (ch. endstream endobj 936 0 obj <>stream h�d��J�@�W�����nb��FO-"�6�i�4ّ�F���N���m����4sP�Xd�1��Mo��n=q�4���aÔ��h#��z4J?h��k�)T��seT��|���k/�ejl�}���'d���إ�֞cm?��;r��|f��3��Eq5xQa��< |�Ҭ��[������i��c��<7���? )�#j*�6I"�@�D@��z, �=�e!y� And if they start adding to the plan, driving it, and making it their own, that’s even better. zh�{�Y���7�@��b\�=ܧk�9���ힼC�iM(>�G� BSR | Stakeholder Engagement Strategy 3 Check-In Maintain current communications practices. All Publications; ... Communications and Stakeholder Engagement Strategy Status: Published on 20 Feb 2017. of the stakeholder groups listed above, and their view that a short, live document makes for a much more effective strategy than a lengthy document which sits on a shelf. A stakeholder communication plan typically grows out of the information and findings in the management plan. Plan early to ensure the maximum amount of time for stakeholder engagement Manage expectations from the beginning - be clear about the levels of engagement, the role of participants at different stages of the process and how their input will be used Design the stakeholder engagement process with a clear view of the timescales Communication strategy for stakeholder engagement Stakeholder consultation and engagement typically follows a recognized three-step process: notification, consultation, and participation. [{A�"����� ӌ��@� H�D ����@�Q���� ������@�PԄ We will maintain a proactive programme of stakeholder engagement to help us deliver our Corporate Plan 2020-2023, our statutory functions and achieve our vision for 2025. Communications and Stakeholder Engagement Strategy. h�bbd```b``�"�A$�>��,>H2��$�|�0$IF�u`�� R� endstream endobj 935 0 obj <>stream Stakeholder Management Plan vs Communications Management Plan 3 Comments / Blog , PMP / By admin Most of the items are common in the Stakeholder Management Plan and Communications Management Plan. Discover how you can create a stakeholder engagement strategy in 4 steps, that will help your business thrive in the long term. Without the engagement of multiple stakeholders in a plan – difficult to achieve success. The plan outlines the approach for subsequent strategies to be delivered by Sydney Metro construction contractors’ stakeholder and community liaison teams. Engagement will help companies check in and refine level of disclosure on topics where there are already communication practices in place. ��5��zF:������u].���G'��݋ kG V���E�G�ޙ���9\u��i�`cU7m@��Q�xک�'�ۼD��G �)��;Sn} 0N�p��O��������~ Outline the strategies, methods of engagement, what information will be disclosed, in what format. endstream endobj 937 0 obj <>stream 0 Step 4: A summary of previous engagement activities. endstream endobj 938 0 obj <>stream Step 6: Timeline Main navigation - Corporate. In communicating both the strategy and the action plan, the City of Ryde has developed the ‘Let’s’ Philosophy in how it connects with our community. Effectively managing stakeholders is a key component of successful project management and should never be ignored. STAKEHOLDER ENGAGEMENT PLAN KRUMOVGRAD GOLD PROJECT BULGARIA DECEMBER 2014 Glossary i GL O S S AR Y Consultation: The process of gathering information or advice from stakeholders and taking these views into account when making project decisions and/or setting targets and defining strategies. This is to identify key stakeholder issues and opportunities to date to shape the focus and boundaries for the engagement plan. This Engagement and Communications Strategy has been developed to ensure the ... delivering on the Community Strategic Plan. Communications Strategy 3.1 Strategy 3.1.1 This Communication Plan has been put together to pinpoint the communication channels that should be utilised to ensure all relevant parties are kept informed as the project develops. CBD Activation and CBD Parking). %PDF-1.6 %���� “In essence … an effective communication strategy is likely to be almost the exact opposite of an effective engagement strategy. It should list the key stakeholders who need to receive communications, including type, frequency, and detail. It supports the organisation’s Corporate Plan 2019–2021 and annual business plans, and provides a framework for us to achieve our goals by ensuring that our stakeholders are not only D���[��|f&F��`�������}�s� �I Proper stakeholder management can be used to gain support for a project and anticipate resistance, conflict, or competing objectives among the project’… The plan provides ��p�%f��Mp���2:].� �`" The former determines the rules of engagement… The former chooses and controls channels, while the latter joins somebody else’s channels. endstream endobj startxref 2608 0 obj <> endobj Have a Project Management Plan template that incorporates stakeholder engagement and the need to complete a Marketing and Communication Plan. 2�d�EJ͡;R�A�����t�y�ψx8�3����qr����? �M^jw��-lŽ냳�����a'F~$�E����j�f�o@���U�ù� What Is the Stakeholder Engagement Assessment Matrix Used for? It is an action that refers both to the talker and the listener. �����L�)߲q�e�x���|���s�\�J�B�J�WN�!t���?��!�R�5q=���;o��=1�������1Sta"�pLS�O���V=�V��ύ��)�C4�;W�8w���]��� �n�|m���!k��\�lu�~?��������e��!��i�5~�4�iҎ��[�֩���Ut��Z�b�!q� δ�za,g�[Y5S�߃��*�E���~��0 ��Sz Communications and Stakeholder Engagement Strategy Search. A Communication and Engagement Plan is a written document that describes who you need to communicate your improvement work to, the purpose of communication with them, the communication method you will use, how often you will communicate and … The proposed level of engagement for each stakeholder is: Step 5: Stakeholder Engagement Program. Modifying Communications expectations Adapt communications to meet stakeholder . The Communications and Engagement Strategy has been prepared as a framework to support Council’s Strategic Plan and as part of Council’s commitment to encourage open, transparent and active relationships between Council and the Community. k�t8�f|�5�mЧ�_ ��Pт�����荽��*������tя F��–S�`^�fUw a6@� Y@��Z�esW^ڠq��M��F���p���}j���肤�6���6P�L^�Ÿ+C4G�8aN�4�6}8���lj{p|g����T�I���X8�&��]�W��.} Data available in the tool and collected from earlier phases in this process are inputs to creating the communications strategy. The Stakeholder Engagement and Communications Plan seeks to promote these opportunities regularly through the delivery of key messages by the Project Executive and Project Communications Officer, and the ongoing support of embedded Project Champions within Colleges and Divisions. The public has the right to be concerned about your project, to ask questions about it, and even to oppose it. 3.1.2 Communications will be tailored to meet the needs of each stakeholder and will take into h��XYo�6�+|�HER�,8�M�ɦq�-�A먉P[l-���ΌH���M���sq.~b�f�9m�(`�,w�8fp)X��LH\WɤV��L9 �bF����$��eR*�r%�s#�c9S�Zv��M�'妺c|pvu�c��j�'�8 the project's Stakeholder Engagement Strategy & Communication Plan in order to effectively disseminate and communicate the project to all relevant stakeholders and target audience. ‘Let’s’ is always inclusive. Communications and stakeholder engagement is an integral part of work across the authority. 2.3 Summary Engagement and Communications Plan A detailed table covering all stakeholders and summarising engagement and communication methods and frequencies will be prepared prior to construction commencing. h��X]O#G�+�8(���*���f�f���d�E. h��Y�$Ǖ��J. 8�aR��(�d�=pH� �8����mM�x�:x���:X�ٱ��E� �1���;+�}�_��ܹ�C��[���$C�6 ���:H�0�Ă�� ���7 ?�C:������ o�K�� Stakeholder engagement plan: – page 6. 2622 0 obj <>/Filter/FlateDecode/ID[]/Index[2608 42]/Info 2607 0 R/Length 90/Prev 1134364/Root 2609 0 R/Size 2650/Type/XRef/W[1 3 1]>>stream ���+�r�"?��4W\��oݤG9m‡��E, ��Y�Ct^��:�k���m,ʠil��9o}\NE��r� �!���'�?6h�r)���N?������0X��S�'clj���Na��!%,�^�vچ�Y3��R��W�+��{ּ����]��z0���+�ҝҺ7J8n��F�T�[/t�:�� �Ky������ �DK�{��? 10.3), plan stakeholder engagement (ch. endstream endobj 2609 0 obj <>/Metadata 90 0 R/Pages 2606 0 R/StructTreeRoot 157 0 R/Type/Catalog>> endobj 2610 0 obj <>/MediaBox[0 0 595.32 841.92]/Parent 2606 0 R/Resources<>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 2611 0 obj <>stream Why you need a Stakeholder Engagement Plan. 2649 0 obj <>stream outreach/communication strategy, (2) a stakeholder engagement strategy and (3) a resource mobilization strategy. ... this is the engagement phase and the precursor to a targeted communication plan. In short – that back of a napkin plan will not suffice. In its 3rd meeting, the PCCB endorsed the strategic plan for stakeholder engagement, communications and resource mobilization1. Project or work programme Project or work programme owner ?qu{ (��RtL���� 13.2), and Stakeholder engagement, building robust and useful relationships can only be achieved through effective communication. Communications and engagement plan Page 4 The engagement strategy for the next phase involves a number of measures to address issues that have been raised consistently through engagement undertaken so far. This section of the Stakeholder Management Strategy should introduce and discuss the goals and objectives of the Stakeholder Management Strategy for the project. Communications and Engagement Strategy is for it to be supported by a clear action plan. The development of the Stakeholder Engagement Strategy & Communication Plan is based on the main objectives of the project implementation, but also on the The section below hތO��0��Ab;i�Tuad�*6�P�� �e��i}#��d��$���k&a��u���:�x�������4�WU�"#�M�!��e�'{e����*�fo(��!�J���¨~��Q�U��n���` B:W Have a Marketing and Communications Plan template with evidence it is being used for more recent projects (i.e. h�b```�B�8a��1��P%��] Dialogue: An exchange of views and opinions to explore different perspectives, needs It may make sense to write the communications plan immediately after the management plan, or as two parts of one plan. %%EOF )6�A%+HR�O ������D���@Qr��J���G��C�Q�A�V� S갔�p���i_J��ǣS�G9F�uU��h|���A��nW8z߸R�ON(j���wx�Z \�r��J�]��m���[����j�;m �f Figure 1 Where this plan sits in the hierarchy 1.2 Outline outreach/communications strategy, (2) a stakeholder engagement strategy and (3) a resource mobilization strategy. h�uU���� U}��_�Q5��@դc��������~ëu:�$�f e�y,�U3>>�]� y`z� Every project demands coordination, distortion-free communication, up-to-date trends in project management, and most importantly stakeholder engagement.So how you can make sure about the engagement of stakeholders in a particular project plan?. These strategies are presented in an integrated overarching manner in the sections below building on an initial analysis of the activities undertaken by the PCCB since its inception. This Stakeholder Engagement Strategy and Communications Plan uses the above definition of civic engagement to define distinct stakeholder categories and roles, possible communication tools, and to describe engagement strategies for the TMDL Implementation Plan. Z�,`�b��f�rLG&��gpI```��;���˶��BLQ You must assess the situation and think about each organisation, business, family, government, piece of land, tree, animal that will be affected by yo ur project, to create a comprehensive stakeholder engagement plan. The plan sits under the Sydney Metro Communication and Engagement Strategy as outlined in Figure 1 below. 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A Stakeholder Engagement Plan is a formal strategy to communicate with project stakeholders to achieve their support for the project. Updating plans: seeking stakeholder feedback about the value of communications and adapting your plans to reflect stakeholder changes, feedback and project progress. We have examples of the template (Excel, … Where a communications project is identified – for example to seek views on proposed service re-design – a detailed communications and engagement plan will be developed. It specifies the frequency and type of communications, media, contact persons, and locations of communication events. 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Search. �W,*��V�Z�Q������Ar�:I9ɍ����V~h d=3�kd�p�(�I������X&����'?s]������q_b��#��7vL�~&f NWAS Communication and Engagement Strategy 2019 - 2020 Page: 7 of 35 Author: Julie Treharne Head of Communications and Engagement Version: V 0.1 Date of Approval: 1.4.19 Status: Final Date of Issue: 1.4.19 Date of review: 31.3.20 – extended until 31.7.20 communications and community and stakeholder engagement. The stakeholder engagement matrix is a technique introduced in PMI’s Project Management Body of Knowledge as part of several processes. The table below provides an indication of how relationships and ... Each sub strategy and activity plan will include specific key messages to be used in conjunction with these overarching points. These processes are: plan communications management (ch. endstream endobj 936 0 obj <>stream h�d��J�@�W�����nb��FO-"�6�i�4ّ�F���N���m����4sP�Xd�1��Mo��n=q�4���aÔ��h#��z4J?h��k�)T��seT��|���k/�ejl�}���'d���إ�֞cm?��;r��|f��3��Eq5xQa��< |�Ҭ��[������i��c��<7���? )�#j*�6I"�@�D@��z, �=�e!y� And if they start adding to the plan, driving it, and making it their own, that’s even better. zh�{�Y���7�@��b\�=ܧk�9���ힼC�iM(>�G� BSR | Stakeholder Engagement Strategy 3 Check-In Maintain current communications practices. All Publications; ... Communications and Stakeholder Engagement Strategy Status: Published on 20 Feb 2017. of the stakeholder groups listed above, and their view that a short, live document makes for a much more effective strategy than a lengthy document which sits on a shelf. A stakeholder communication plan typically grows out of the information and findings in the management plan. Plan early to ensure the maximum amount of time for stakeholder engagement Manage expectations from the beginning - be clear about the levels of engagement, the role of participants at different stages of the process and how their input will be used Design the stakeholder engagement process with a clear view of the timescales Communication strategy for stakeholder engagement Stakeholder consultation and engagement typically follows a recognized three-step process: notification, consultation, and participation. [{A�"����� ӌ��@� H�D ����@�Q���� ������@�PԄ We will maintain a proactive programme of stakeholder engagement to help us deliver our Corporate Plan 2020-2023, our statutory functions and achieve our vision for 2025. Communications and Stakeholder Engagement Strategy. h�bbd```b``�"�A$�>��,>H2��$�|�0$IF�u`�� R� endstream endobj 935 0 obj <>stream Stakeholder Management Plan vs Communications Management Plan 3 Comments / Blog , PMP / By admin Most of the items are common in the Stakeholder Management Plan and Communications Management Plan. Discover how you can create a stakeholder engagement strategy in 4 steps, that will help your business thrive in the long term. Without the engagement of multiple stakeholders in a plan – difficult to achieve success. The plan outlines the approach for subsequent strategies to be delivered by Sydney Metro construction contractors’ stakeholder and community liaison teams. Engagement will help companies check in and refine level of disclosure on topics where there are already communication practices in place. ��5��zF:������u].���G'��݋ kG V���E�G�ޙ���9\u��i�`cU7m@��Q�xک�'�ۼD��G �)��;Sn} 0N�p��O��������~ Outline the strategies, methods of engagement, what information will be disclosed, in what format. endstream endobj 937 0 obj <>stream 0 Step 4: A summary of previous engagement activities. endstream endobj 938 0 obj <>stream Step 6: Timeline Main navigation - Corporate. In communicating both the strategy and the action plan, the City of Ryde has developed the ‘Let’s’ Philosophy in how it connects with our community. Effectively managing stakeholders is a key component of successful project management and should never be ignored. STAKEHOLDER ENGAGEMENT PLAN KRUMOVGRAD GOLD PROJECT BULGARIA DECEMBER 2014 Glossary i GL O S S AR Y Consultation: The process of gathering information or advice from stakeholders and taking these views into account when making project decisions and/or setting targets and defining strategies. This is to identify key stakeholder issues and opportunities to date to shape the focus and boundaries for the engagement plan. This Engagement and Communications Strategy has been developed to ensure the ... delivering on the Community Strategic Plan. Communications Strategy 3.1 Strategy 3.1.1 This Communication Plan has been put together to pinpoint the communication channels that should be utilised to ensure all relevant parties are kept informed as the project develops. CBD Activation and CBD Parking). %PDF-1.6 %���� “In essence … an effective communication strategy is likely to be almost the exact opposite of an effective engagement strategy. It should list the key stakeholders who need to receive communications, including type, frequency, and detail. It supports the organisation’s Corporate Plan 2019–2021 and annual business plans, and provides a framework for us to achieve our goals by ensuring that our stakeholders are not only D���[��|f&F��`�������}�s� �I Proper stakeholder management can be used to gain support for a project and anticipate resistance, conflict, or competing objectives among the project’… The plan provides ��p�%f��Mp���2:].� �`" The former determines the rules of engagement… The former chooses and controls channels, while the latter joins somebody else’s channels. endstream endobj startxref 2608 0 obj <> endobj Have a Project Management Plan template that incorporates stakeholder engagement and the need to complete a Marketing and Communication Plan. 2�d�EJ͡;R�A�����t�y�ψx8�3����qr����? �M^jw��-lŽ냳�����a'F~$�E����j�f�o@���U�ù� What Is the Stakeholder Engagement Assessment Matrix Used for? It is an action that refers both to the talker and the listener. �����L�)߲q�e�x���|���s�\�J�B�J�WN�!t���?��!�R�5q=���;o��=1�������1Sta"�pLS�O���V=�V��ύ��)�C4�;W�8w���]��� �n�|m���!k��\�lu�~?��������e��!��i�5~�4�iҎ��[�֩���Ut��Z�b�!q� δ�za,g�[Y5S�߃��*�E���~��0 ��Sz Communications and Stakeholder Engagement Strategy Search. A Communication and Engagement Plan is a written document that describes who you need to communicate your improvement work to, the purpose of communication with them, the communication method you will use, how often you will communicate and … The proposed level of engagement for each stakeholder is: Step 5: Stakeholder Engagement Program. Modifying Communications expectations Adapt communications to meet stakeholder . The Communications and Engagement Strategy has been prepared as a framework to support Council’s Strategic Plan and as part of Council’s commitment to encourage open, transparent and active relationships between Council and the Community. k�t8�f|�5�mЧ�_ ��Pт�����荽��*������tя F��–S�`^�fUw a6@� Y@��Z�esW^ڠq��M��F���p���}j���肤�6���6P�L^�Ÿ+C4G�8aN�4�6}8���lj{p|g����T�I���X8�&��]�W��.} Data available in the tool and collected from earlier phases in this process are inputs to creating the communications strategy. The Stakeholder Engagement and Communications Plan seeks to promote these opportunities regularly through the delivery of key messages by the Project Executive and Project Communications Officer, and the ongoing support of embedded Project Champions within Colleges and Divisions. The public has the right to be concerned about your project, to ask questions about it, and even to oppose it. 3.1.2 Communications will be tailored to meet the needs of each stakeholder and will take into h��XYo�6�+|�HER�,8�M�ɦq�-�A먉P[l-���ΌH���M���sq.~b�f�9m�(`�,w�8fp)X��LH\WɤV��L9 �bF����$��eR*�r%�s#�c9S�Zv��M�'妺c|pvu�c��j�'�8 the project's Stakeholder Engagement Strategy & Communication Plan in order to effectively disseminate and communicate the project to all relevant stakeholders and target audience. ‘Let’s’ is always inclusive. Communications and stakeholder engagement is an integral part of work across the authority. 2.3 Summary Engagement and Communications Plan A detailed table covering all stakeholders and summarising engagement and communication methods and frequencies will be prepared prior to construction commencing. h��X]O#G�+�8(���*���f�f���d�E. h��Y�$Ǖ��J. 8�aR��(�d�=pH� �8����mM�x�:x���:X�ٱ��E� �1���;+�}�_��ܹ�C��[���$C�6 ���:H�0�Ă�� ���7 ?�C:������ o�K�� Stakeholder engagement plan: – page 6. 2622 0 obj <>/Filter/FlateDecode/ID[]/Index[2608 42]/Info 2607 0 R/Length 90/Prev 1134364/Root 2609 0 R/Size 2650/Type/XRef/W[1 3 1]>>stream ���+�r�"?��4W\��oݤG9m‡��E, ��Y�Ct^��:�k���m,ʠil��9o}\NE��r� �!���'�?6h�r)���N?������0X��S�'clj���Na��!%,�^�vچ�Y3��R��W�+��{ּ����]��z0���+�ҝҺ7J8n��F�T�[/t�:�� �Ky������ �DK�{��? 10.3), plan stakeholder engagement (ch. endstream endobj 2609 0 obj <>/Metadata 90 0 R/Pages 2606 0 R/StructTreeRoot 157 0 R/Type/Catalog>> endobj 2610 0 obj <>/MediaBox[0 0 595.32 841.92]/Parent 2606 0 R/Resources<>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 2611 0 obj <>stream Why you need a Stakeholder Engagement Plan. 2649 0 obj <>stream outreach/communication strategy, (2) a stakeholder engagement strategy and (3) a resource mobilization strategy. ... this is the engagement phase and the precursor to a targeted communication plan. In short – that back of a napkin plan will not suffice. In its 3rd meeting, the PCCB endorsed the strategic plan for stakeholder engagement, communications and resource mobilization1. Project or work programme Project or work programme owner ?qu{ (��RtL���� 13.2), and Stakeholder engagement, building robust and useful relationships can only be achieved through effective communication. Communications and engagement plan Page 4 The engagement strategy for the next phase involves a number of measures to address issues that have been raised consistently through engagement undertaken so far. This section of the Stakeholder Management Strategy should introduce and discuss the goals and objectives of the Stakeholder Management Strategy for the project. Communications and Engagement Strategy is for it to be supported by a clear action plan. The development of the Stakeholder Engagement Strategy & Communication Plan is based on the main objectives of the project implementation, but also on the The section below hތO��0��Ab;i�Tuad�*6�P�� �e��i}#��d��$���k&a��u���:�x�������4�WU�"#�M�!��e�'{e����*�fo(��!�J���¨~��Q�U��n���` B:W Have a Marketing and Communications Plan template with evidence it is being used for more recent projects (i.e. h�b```�B�8a��1��P%��] Dialogue: An exchange of views and opinions to explore different perspectives, needs It may make sense to write the communications plan immediately after the management plan, or as two parts of one plan. %%EOF )6�A%+HR�O ������D���@Qr��J���G��C�Q�A�V� S갔�p���i_J��ǣS�G9F�uU��h|���A��nW8z߸R�ON(j���wx�Z \�r��J�]��m���[����j�;m �f Figure 1 Where this plan sits in the hierarchy 1.2 Outline outreach/communications strategy, (2) a stakeholder engagement strategy and (3) a resource mobilization strategy. h�uU���� U}��_�Q5��@դc��������~ëu:�$�f e�y,�U3>>�]� y`z� Every project demands coordination, distortion-free communication, up-to-date trends in project management, and most importantly stakeholder engagement.So how you can make sure about the engagement of stakeholders in a particular project plan?. These strategies are presented in an integrated overarching manner in the sections below building on an initial analysis of the activities undertaken by the PCCB since its inception. This Stakeholder Engagement Strategy and Communications Plan uses the above definition of civic engagement to define distinct stakeholder categories and roles, possible communication tools, and to describe engagement strategies for the TMDL Implementation Plan. Z�,`�b��f�rLG&��gpI```��;���˶��BLQ You must assess the situation and think about each organisation, business, family, government, piece of land, tree, animal that will be affected by yo ur project, to create a comprehensive stakeholder engagement plan. The plan sits under the Sydney Metro Communication and Engagement Strategy as outlined in Figure 1 below. 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