Can I use your service over a dial-up Internet connection? Simply call VMedia Customer Care. Monday-Friday : 8 :00 am to 7 :00 pm. As a VMedia Home Phone customer, you are not limited to the local area code of the place you live any more. Chat with a representative. Now Vmedia customer care called us and was quite rude and pushy to obtain the CC infos over the phone, this isnt a good idea and we refused SINCE … Our customer care agents can complete a move request for you. Specialties: VMedia provides innovative TV, High Speed Internet, Home Phone and Home Security services - offering more choice and flexibility, exciting features and lower prices than the major players. With just one click, enjoy fast, real-time service. Needless to say, I am very frustrated with how little Vmedia has tried to help a customer that has stuck by through the crappy service and price increases. Compare prices, deals & promotions of 83 internet providers. If you are keeping your current phone number, we can complete a move on the day you call. Terrible customer service all around. Find all VMedia Inc. home internet plans, prices & promotions starting from $37.95/month with PlanHub. For example, you could live in Vancouver or Ottawa and select a Toronto phone number … A : Within the first 7 days of the service (starting from the installation date or activation date), if customer cancels the plan, Carrytel will have the modem charge and service charge fully refunded to customer. Does VMedia Home Phone include a 9-1-1 service? Home Phone - No Customer Service 09-14-2014, 09:00 AM I ordered vMedia's home phone service on August 23 and within 24-hours provided the required documentation. Customer Complaints . At first VMedia prices looked good with their bundles (Phone, Internet and TV), cheaper than Rogers but after having VMedia transfer over their services, they could't get the home phone to work. WWW.VMEDIA.CA | 1 (855) 333-8269 VMedia Home Phone Letter of Authorization for Phone Number Porting. Can I use the service in places other than my own address? You can select any other area code that is within the VMedia Home Phone service area. This letter authorizes VMedia to act on behalf of the undersigned (the “customer” ) for the purposes of porting the following numbers to such telecom service providers as VMedia shall designate, such that calls to these Saturday and Sunday: 9:00 am to 6:00 pm Phone – Key Feature Codes Basic Features *0 - Customer support *9 - Check voice mail *01 - Check balance for long distance calls *001 - Recharge with pin code for long distance calls; Caller ID *30 - Blocks your Caller ID (for all subsequent calls) *31 - Displays your Caller ID (for all subsequent calls) *67 - Blocks your Caller ID when dialling a number (per call). VMedia Inc. JA. Does a technician need to come to my home to activate my phone? VMedia's unique set-top box , the… It was very difficult to contact Customer Service because their hours of operation even then they were not able to get my home phone to work. Does VMedia Home Phone work during a power outage? However, any installation fee and modem shipping fee, if incurred, cannot be refunded. We prefer to get 30 days notice for a move request. Can I have simultaneous phone calls with VMedia Home Phone? 39 Customer ... and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Phone Letter of Authorization for Phone Number, we can complete a move the. 6:00 pm Simply call VMedia customer Care however, any installation fee and modem shipping fee if! Of the place you live any more code that is within the Home... Does VMedia Home Phone work during a power outage www.vmedia.ca | 1 ( 855 333-8269... 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