I would love my money back as I have not been able to ever properly use that couch. What a crock! I too purchased a $149 policy on my leather sofa and loveseat from Ashley furniture. Good Luck to you all! Securely manage and pay your account. Cancel Submit. Stepahnie Raponi . Oh we do not do that. How can I get a discount on my Ashley Furniture order? I paid by visa debit and so not covered for claiming back on my credit card. I just found out the store is privately owned so there goes my … Learn about our COVID response. Buyer is responsible for all assembly after pickup. Access our contact information here. The shop i purchased the items from still have display items on the shop floor. Disappointed by a product or service you’ve paid for? The furniture has not yet been delivered (due 10 April) and with the company now in administration I don’t expect to get it. Ordered June 8, 2020. I would like to know how to cancel as I'm worried I will lose my money and not receive the furniture. My first purchase ever with Ashley and I am trying to file a complaint. Finally, I settled on a bed that I didn't even need. I cannot get Ashley HomeStore to actually deliver my sofa. How do I contact Customer Service? 3.8 out of 5 stars 50. Count me in for that lawsuit! Then he wants to talk to 1 of the del. I am so glad I found this web page. Really! Ashley. You should try to get your money back from the seller first. Ashley Furniture manufactures and distributes home furniture products throughout the world. Ashley Furniture will gladly take your money in full. That salesman scammed me out of my money for a phoney warranty on shoddy furniture. Generally, Ashley Furniture allows returns within 72 hours of delivery–but when it comes to mattresses, it’s a different story. Around April-May of 2016 we started a claim from tears our son placed in the couch, at the time we were in the process of purchasing a home and explained to the woman creating the claim that we would complete the claim once we were settled in our new home. Ashley Furniture makes its philanthropic contributions to the society at large with its Hope2Dream program, furniture recycling endeavors and furniture donations to the victims of natural disasters. Ashley Furniture Industries, Inc. is an American home furnishings manufacturer and retailer, headquartered in Arcadia, Wisconsin.The company is owned by father and son team Ron and Todd Wanek. Serta, Sealy and Ashley, just to make a few. They are now back up & running. Submit. Don’t be fooled by scammers who promise to get your money back for a fee. I can’t wait months for it … Do I need to activate my account; if so, how do I activate it? 4.5 out of 5 stars 2,565. They said that peeling leather is not uncommon. Fortunately, there are ways for you to not only save money on furniture, but also to get it a no cost. They took my money from my account without my permeation by changing my sale tacket and also if you go for shopping and you have store credit they will rip you off. The sofa is not fit for purpose and I am trying to get my money back using section 75 which holds my credit card provider jointly responsible for the sale of this sofa. $501.15 $ 501. PLEASE BE AWARE SHIPPING TIMES ARE LONGER THAN NORMAL. COVID-19: A Note to Our Customers . I say take this all away and just give me my money back. I purchased some furniture from a company that has gone into administration and the furniture has not yet arrived. Change Location, Get … Accordingly, to the appropriate law, taxes will be refunded. I also think its time Laura Ashley was highlighted in the press for their appalling stance on this issue. I bought some Laura Ashley furniture last month, costing over £500, with my LA MasterCard. I called the police and was told that I would have to take them to court. We do not recommend transporting furniture or mattresses in the back of any open trailer or flatbed truck, on top of any vehicle or vehicle rack. Cancel Submit. My Store. Nectar Mattress Return Policy. Do yourself all a favor. After that the 1 teen del. When you sign up for the store's newsletter, you'll receive a code for 10% off and free shipping. people. The difference between the bed and my previous purchase (a mattress which I cancelled in less than 2 hours) was $27. Anonymous PissedConsumer1093181 Jan 12, 2016 #1093181. FAQ. I will call Ashley. Cash Back & Rewards (0) In-Store (0) 10% Coupon Get 10% off Your Order with this Promo Code at Ashley Furniture ... Ashley Furniture offers a variety of discount codes to help you save money on furniture and decor. COVID-19: A Note to Our Customers. How do I contact Customer Service? The clothing and furnishing retailer has been struggling with t… This comment was posted by a verified customer. When All Else Fails. You can apply for a store credit card to shop with the Orange Rewards program. How can I earn points on Ashley Furniture orders? I've just had a letter from Laura Ashley advising me I'm not getting my furniture, bit late I thought, but after 3 months silence at least it is some communication. The piece has been in and out of stock several times in the last four months and the price keeps dropping. 0 Votes. Close search . The old saying, "You can't get blood from a turnip," applies here. Laura Ashley as usual refusing to do anything further. Two months later they will call you to schedule your delivery. Find stylish home furnishings and decor at great prices! Comparing what you carry with what the customer wants. Shop Ashley Furniture HomeStore online for great prices, stylish furnishings and home decor. The most popular Ashley Furniture promo codes include: Ashley Furniture Outlet discount: Get 60% off outlet items. I was then promised the rest of my furniture by the following Thursday in which I did not recieved again I threatened for a refund of my monies and was told I could not get refunded for the balance of my monies. Verified customer Contact channel 7 news and complain Reply. Ti Tigrenok Oct 01, 2018. I am told there is little chance of me receiving the items and even less that i will get my money back. Skip to content. You can use our sample complaint letter to ask the seller or manufacturer for a refund, get tips and strategies for making your case, and find organizations that may be able to help. The day of delivery someone may or may not call you to let you know they won't make it. Buying furniture can set you back thousands of dollars, easily, especially if you have a large family. Ashley HomeStore. Free shipping on many items! They will try to deliver on a day you're not home. Sales 1-833-995-2425 or Chat Now. ... You’ll get your money back, minus a restocking fee of 20% of the original mattress price. Refunds or credit ratings are based upon repayment methods made use of to purchase. Free shipping on many items! Ashley Refund Policy. I went back to the store five times and could not find a single piece of furniture that I wanted to buy. This furniture giant makes sure that its global supply chain operations deliver value for the money its customers are parting with. Sometimes, the person you have sued has no money, no assets, no job, no way to pay you back. Your closest Ashley Location. Thank you for the heads up. Reply 0 0. The FTC has tips to help you get your money back. If you don’t get your money back, you might be able to ask your card provider or PayPal to help. Reply. I am due to pay my bill for £1,200 on Monday, but am wondering if I should pay in these circumstances, as there is a very real possibility that I will neither get my sofa nor get my money back. LAURA Ashley has collapsed into administration after talks to rescue the chain failed due to coronavirus, putting 2,700 jobs at risk. Shop Ashley Furniture HomeStore online for great prices, stylish furnishings and home decor. Offers Exclusions & Details. They will make you sit all day again with no attempt to call you. In theory, you won’t waste money on interest, and therefore you also aren’t paying more than the retail price. HOWEVER!!! Below is the Ashley Refund plan, based on this you will certainly get refunds for returns made at Ashley Furniture: Reimbursement will be provided within 7-10 days. Reply. I understand the COVID shutdown and the delivery delays it has caused. I no longer work for the company, so my opinion can be more unbiased. I have not reported it yet and am trying to figure out how to do it and get it in the 5 day time frame. I have ordered furniture, at the time of order I believe it gave a delivery date of around 30th March but I haven't heard anything so far. In-stock & Ready to Ship up to 50% Off* Offers Exclusions & Details. COVID caused them to stop productioin for a time. If not, you’re throwing money down the drain and doing yourself a disservice. We bought a $1400 sectional from Ashley's furniture back in 2014 along with the 5 year platinum protection plan. The sofas and mattresses are name brand furniture. Then you will call to make another appointment for delivery. More Buying Choices $501.14 (3 new offers) Signature Design by Ashley Laflorn Chairside End Table with USB Ports & Outlets - Medium Brown. Only 3 left in stock - order soon. I bought my ashley furniture set from Rent a Center BRAND NEW, they have excellent return policies, deliveries are a breeze, customer service is so….. great!And to top it all off if you get tired of it before you pay it off you can trade it in for a new set! Nectar has one thing going for them in their return policy that no one else has: a 365 trial period. Thanks Just today I see where one of my dogs ripped the back center portion of the leather with their nails. Extra 10% Off* with code: HOLISAVE10. Shop Trade Program from Ashley Furniture HomeStore. Offering quality furniture and other home furnishings will earn you respect and a reputation for reliability. This cost £990 in their half price sale. While advertising will bring people to your furniture store, you need to have quality furniture to back it up. The furniture store said they do not give refunds. So, is there any way that you can save? 15. You can do this if you paid by debit or credit card or by PayPal and: your order hasn’t arrived; your order is faulty or not as described ; the seller has gone out of business; If you paid by debit card. 0 Votes. Ashley Furniture Signature Design - Leahlyn Chest of Drawers - 5 Drawer - Traditional Style Dresser - Warm Brown . This is great on the surface, because you pay low monthly payment installments, totalling the cost of the furniture. You need to ring your bank, advise them of the situation and say you would like to do a charge back. As you must be aware Laura Ashley went into administration back in March. Do I need to activate my account; if so, how do I activate it? They then told me that they would 'repair' any defective furniture or replace the cushion for up to one year then after that I am on my own. More ways our trusted home experts can help. FREE Shipping by Amazon. Skip to Main Content. 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